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Cookies Policy

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This Cookies Policy explains how Washyrelbowex ("we," "us," or "our") uses cookies and similar tracking technologies when you visit washyrelbowex.world. It should be read alongside our Privacy Policy, which provides additional information about how we collect and use personal data in connection with our office wellness programs and services.

1. What Are Cookies

Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites function properly, improve user experience, and provide information to website operators. Cookies can be "session cookies" that expire when you close your browser, or "persistent cookies" that remain on your device for a set period or until you delete them.

Similar technologies include local storage, session storage, pixel tags, and web beacons, which may be used on our website for comparable purposes. References to "cookies" in this policy include these similar technologies unless otherwise stated.

2. How We Use Cookies

Washyrelbowex uses cookies on washyrelbowex.world for the following purposes related to our workplace wellness programs for office workers:

  • To remember your cookie consent preferences so we do not repeatedly show the consent banner
  • To enable essential website functionality such as navigation, form submission, and security features
  • To understand how visitors interact with our website, including which pages are most visited and how users navigate between program information pages
  • To measure the effectiveness of our content about the Desk Stretch Break Program, Posture Reset Workshop Series, and Complete Office Wellness Plan
  • To improve website performance, loading speed, and responsiveness across devices
  • To maintain session state during multi-step interactions such as form completion

3. Types of Cookies We Use

We categorise the cookies used on our website as follows:

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, submitting a contact form, or navigating between pages. Without these cookies, services you have requested cannot be provided.

  • Consent preference cookie: Stores your acceptance or decline of our cookie banner. Duration: 12 months. Provider: Washyrelbowex
  • Session management: Maintains your session state during website navigation. Duration: Session. Provider: Washyrelbowex

3.2 Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which program pages attract the most interest and identify technical issues affecting user experience. All information collected by these cookies is aggregated and therefore anonymous.

  • Analytics cookies: Collect anonymised data about page views, session duration, bounce rates, and referral sources. Duration: up to 24 months. Provider: Third-party analytics service
  • Performance monitoring: Track page load times and error rates to help us maintain website reliability. Duration: up to 12 months. Provider: Third-party monitoring service

3.3 Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

  • Font and asset caching: Support efficient loading of Google Fonts and icon libraries used across the site. Duration: Varies. Provider: Google Fonts, CDN providers
  • Map embed preferences: Support the display of our office location via Google Maps on the contact page. Duration: Varies. Provider: Google

4. Third-Party Cookies

Some cookies on our website are placed by third-party services that appear on our pages. We do not control the operation of these cookies. Third parties that may set cookies when you visit washyrelbowex.world include:

  • Google Fonts: Used to deliver the Unbounded and Albert Sans typefaces. Google's privacy policy governs their data practices
  • Font Awesome (CDNJS): Used to deliver icon assets across the website
  • Google Maps: Embedded on our contact page to display our Bundall, Queensland office location. Google may set cookies when you interact with the map
  • Analytics providers: If enabled, analytics services may set cookies to collect usage statistics

We encourage you to review the privacy and cookie policies of these third parties for detailed information about their practices.

5. Cookie Consent

When you first visit washyrelbowex.world, a cookie consent banner will appear at the bottom of the page. This banner allows you to accept or decline non-essential cookies. Your choice is stored in a cookie on your device so the banner does not reappear on subsequent visits.

Strictly necessary cookies are deployed regardless of your consent choice because they are required for basic website operation. Analytics and functional cookies that are not essential will only be activated if you click "Accept" on the consent banner.

You may change your cookie preferences at any time by clearing your browser cookies and revisiting the website, at which point the consent banner will reappear. Alternatively, you can manage cookies through your browser settings as described below.

6. Managing Cookies Through Your Browser

Most web browsers allow you to control cookies through their settings. You can typically:

  • View cookies stored on your device and delete them individually or collectively
  • Block third-party cookies while allowing first-party cookies
  • Block all cookies from specific websites
  • Block all cookies from all websites
  • Delete all cookies when you close your browser

Instructions for managing cookies in common browsers:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies

Please note that blocking or deleting cookies may affect the functionality of washyrelbowex.world. Essential features such as form submission may continue to work, but preferences and analytics data will not be saved.

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. There is currently no universally accepted standard for how websites should respond to DNT signals. At present, our website does not respond to DNT browser signals, but you can use the cookie management options described above to control tracking.

8. Local Storage

In addition to cookies, our website uses browser local storage to save your cookie consent preference. Local storage data remains on your device until you clear your browser data or we update our consent mechanism. The key used for consent storage is specific to washyrelbowex.world and contains only your consent status (accepted or declined), not personal information.

9. Cookies and Program Enquiries

When you browse our program pages for the Desk Stretch Break Program, Posture Reset Workshop Series, or Complete Office Wellness Plan, analytics cookies may record which pages you visit and how long you spend on each page. This information helps us understand which programs generate the most interest and improve our content accordingly. This data is not linked to your identity unless you subsequently submit a contact form with personal details.

If you submit an enquiry through our contact form, the information you provide (name, email, message) is processed according to our Privacy Policy. Cookie data and form submission data may be correlated internally to understand the customer journey from browsing to enquiry, but only for service improvement purposes.

10. Data Retention for Cookie Data

Cookie retention periods vary depending on the type of cookie:

  • Session cookies: Deleted when you close your browser
  • Consent preference cookies: 12 months from the date of your choice
  • Analytics cookies: Up to 24 months, after which data is automatically deleted or anonymised
  • Third-party cookies: Governed by the respective third party's retention policies

11. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. The updated policy will be posted on this page with a revised date. We encourage you to review this policy periodically. If we make material changes to how we use cookies, we will update the consent banner accordingly and may request renewed consent where required by law.

12. Contact Us

If you have questions about our use of cookies or this Cookies Policy, please contact Washyrelbowex:

49-51 Thomas Dr Surfers Paradise, Bundall QLD 4217, Australia
Phone: +61404720433
Email: support@washyrelbowex.world

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